Customer-Facing Cleaner for Homes and Communal Areas

Anchor Hanover Group; Otley; On-site; GBP 19,000 - 23,000; Full time

Job summary

Anchor Hanover Group is seeking a dedicated cleaner for locations in England, ensuring homes and communal areas are clean, safe and welcoming for residents. You will follow established cleaning procedures and uphold health and safety standards while protecting residents and staff.

The role requires good time management, empathy, and the ability to work independently or as part of a team, with a strong focus on customer service and safeguarding vulnerable adults.

Qualifications

• NVQ2 in Customer Service or equivalent required.
• Knowledge of safe cleaning product usage.
• Familiar with cleaning procedures and equipment.
• Understanding data protection and safeguarding vulnerable adults.
• COSHH awareness and safety procedures.

Responsibilities

• Ensure location is clean, pleasant and safe for customers in home or communal areas.
• Follow health and safety procedures and use of cleaning products per instructions.

Skills

Customer service

Time management

Interpersonal skills

Empathy

Teamwork

Prioritisation

Education

NVQ Level 2 Customer Service

Job description

Anchor Hanover Group is seeking a dedicated cleaner for locations in England, ensuring homes and communal areas are clean, safe and welcoming for residents. You will follow established cleaning procedures and uphold health and safety standards while protecting residents and staff.

The role requires good time management, empathy, and the ability to work independently or as part of a team, with a strong focus on customer service and safeguarding vulnerable adults.