Customer Experience Specialist

Star People; England; On-site; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits you in a global pharmaceutical company known for its innovation and patient-centric approach. Join a dedicated team of Customer Experience Specialists where you'll be the primary contact for healthcare professionals, delivering personalized experiences that truly make a difference. With a competitive salary and extensive benefits, this role promises not just a job, but a chance to advance your career in a supportive environment that values inclusivity and diverse perspectives. If you're ready to take the next step in your career, this is the opportunity for you!

Benefits

Competitive Salary

Extensive Benefits Package

Excellent Commission Structure

Supportive Management Team

Qualifications

• Proven experience in hospital pharmaceutical sales is essential.
• ABPI qualification is required for this role.

Responsibilities

• Engage with customers through various channels to enhance their experience.
• Collaborate across functions to optimize customer interactions.

Skills

Hospital Pharmaceutical Sales Experience

ABPI Qualification

Understanding Clinical Trial Data

Knowledge of NHS Structure

Business Acumen

Job description

Direct message the job poster from Star People

An exciting opportunity to join a team of Customer Experience Specialists! The successful applicants will act as the primary point of contact for HCPs and deliver personalized customer experiences.

Company Overview:

Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees work together to enhance quality of life worldwide, addressing diverse medical needs through products and services focused on therapy areas including cardiovascular, oncology, and metabolic diseases. Their products are available in more than 20 countries.

• Knowledgeable and supportive management team.
• Core values include welcoming diverse perspectives and promoting inclusivity.
• Patient-centric focus and a passion for improving care.
• Competitive starting salary and extensive benefits package with an excellent commission structure.

Job Overview:

• Engaging with customers through an omnichannel approach, including in-person and remote interactions.
• Collaborating with different functions to ensure an optimized customer experience.
• Building value-oriented relationships with HCPs and developing a deep understanding of their needs.

To be successful:

• Experience in successful hospital pharmaceutical sales.
• ABPI Qualified.
• Ability to understand, interpret, and communicate clinical trial data and relevant clinical guidelines effectively.
• Strong knowledge of the NHS structure and environment.
• Business and commercial acumen.

How to apply:

If you are interested in this opportunity and ready to advance your career, we would love to hear from you! Please click the 'Easy Apply' button or contact Sarah Whitby at 01225 336 335 for more information.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development, Management, and Sales

Industries

• Pharmaceutical Manufacturing

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