Customer Experience Associate – Retail & Payments

One Stop; Nether Heyford; On-site; GBP 12,398,000 - 15,154,000; Full time

Job summary

One Stop in the United Kingdom is hiring a Customer Service Assistant to join a fast paced retail team where no two days are the same. You will play a key role in daily store operations by delivering friendly customer service, stocking shelves, processing payments and helping maintain a welcoming shopping environment across tills, online orders and stock routines.

With a focus on customer satisfaction, you will be encouraged to seek feedback and contribute to a safe, inclusive store culture

Qualifications

• Proven ability to deliver excellent customer service.
• Willingness to work across store areas including tills, replenishment and stock routines.
• Adhere to safety and store policies.

Responsibilities

• Provide excellent customer service to shoppers.
• Stock shelves and maintain store appearance.
• Process payments at the till and assist online orders.
• Support stock routines and replenishment throughout the store.
• Follow safety procedures and clock in/out accurately.
• Assist in any place including Post Office Local duties if applicable.

Skills

Customer service

Cash handling

Stock replenishment

Teamwork

Tools

Tills / POS

Job description

One Stop in the United Kingdom is hiring a Customer Service Assistant to join a fast paced retail team where no two days are the same. You will play a key role in daily store operations by delivering friendly customer service, stocking shelves, processing payments and helping maintain a welcoming shopping environment across tills, online orders and stock routines.

With a focus on customer satisfaction, you will be encouraged to seek feedback and contribute to a safe, inclusive store culture