Customer Experience Assistant | Growth & Benefits

Wickes; England; On-site; GBP 1,653,000 - 1,763,000; Part time

Benefits offered by this job

Gain share bonus

Pension contribution up to 10%

35 days annual leave

Staff discount

Health and wellbeing benefits

Job summary

Wickes is seeking a customer-focused colleague to join the store team. You will handle daily customer interactions, provide help and guidance, and contribute to a welcoming shopping experience.

The role involves two 8-hour shifts across Monday, Thursday, Friday and Saturday, with training and development offered to help you grow within the company. Benefits include a gain share bonus up to £300 per month, pension contributions, generous annual leave, and staff discounts.

Qualifications

• Deal with and assist customers to deliver high service levels.
• Previous experience in a similar retail/customer-facing role preferred.

Responsibilities

• Assist customers with a high level of service.
• Support store operations during shifts and ensure smooth customer flow.
• Contribute to a friendly, inclusive store environment.

Skills

Customer service

Experience in similar role

Job description

Wickes is seeking a customer-focused colleague to join the store team. You will handle daily customer interactions, provide help and guidance, and contribute to a welcoming shopping experience.

The role involves two 8-hour shifts across Monday, Thursday, Friday and Saturday, with training and development offered to help you grow within the company. Benefits include a gain share bonus up to £300 per month, pension contributions, generous annual leave, and staff discounts.