Customer Experience Associate — Growth & Benefits

Wickes; Bocking; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Gain share bonus

Pension plan

Annual leave 35 days

Staff discount

Health benefits

Job summary

Wickes is seeking a customer-focused team member for a permanent full-time role at our store. You will engage customers, ensure a welcoming shopping environment, manage stock, and support daily store operations to deliver a positive experience.

The position involves 30 hours per week with Sunday shifts; patterns vary across weekdays. We offer comprehensive training and a benefits package as part of a down-to-earth workplace where growth is encouraged.

Qualifications

• Customer service experience preferred
• Experience in a similar retail role

Responsibilities

• Assisting customers with a high level of service
• Stock management and ensuring products are in the right place
• Handle payments and support store operations

Job description

Wickes is seeking a customer-focused team member for a permanent full-time role at our store. You will engage customers, ensure a welcoming shopping environment, manage stock, and support daily store operations to deliver a positive experience.

The position involves 30 hours per week with Sunday shifts; patterns vary across weekdays. We offer comprehensive training and a benefits package as part of a down-to-earth workplace where growth is encouraged.