Customer Experience Associate - Evenings & Weekends

Co-Operative Energy Ltd; Redditch; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

Annual Leave 30 days

Wellbeing Programmes

Training & Development

Parental Leave

Job summary

OurCoop in Redditch is seeking a Customer Service Assistant to help deliver excellent store experiences and efficient checkout. You will engage with customers, replenish stock, and keep the store welcoming and well-presented.

We value a customer-focused, communicative, and friendly team player who can adapt to evenings and weekends as needed. Full training and development opportunities are provided.

Qualifications

• Customer-focused individuals who deliver excellent store experiences.
• Able to listen, interact and communicate with customers and colleagues.
• Enthusiastic and resilient to support teammates during busy times.
• Friendly and approachable by nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Skills

Customer focus

Communication

Team support

Approachability

Job description

OurCoop in Redditch is seeking a Customer Service Assistant to help deliver excellent store experiences and efficient checkout. You will engage with customers, replenish stock, and keep the store welcoming and well-presented.

We value a customer-focused, communicative, and friendly team player who can adapt to evenings and weekends as needed. Full training and development opportunities are provided.