Customer Experience Assistant – Training, Growth & Benefits

Wickes; England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Gain share bonus

Employer pension

Annual leave

Staff discounts

Wellbeing programs

Job summary

Wickes is seeking a customer-focused team member to enhance the in-store experience. You’ll help customers, handle queries and support smooth store operations, with a commitment to welcoming, helpful service.

The role includes comprehensive training, development opportunities, and a competitive benefits package, including share bonus potential, pension contributions, generous annual leave and employee discounts.

Qualifications

• Experience delivering high levels of customer service.
• Experience in a similar retail role preferred.
• Willing to learn and develop within the Wickes team.

Responsibilities

• Assist customers in-store with queries and purchases.
• Help keep shelves tidy and stock correctly displayed.

Skills

Customer service

Retail

Job description

Wickes is seeking a customer-focused team member to enhance the in-store experience. You’ll help customers, handle queries and support smooth store operations, with a commitment to welcoming, helpful service.

The role includes comprehensive training, development opportunities, and a competitive benefits package, including share bonus potential, pension contributions, generous annual leave and employee discounts.