Customer Experience Assistant - Part-Time, Flexible Shifts

Wickes; Coventry; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Gain share bonus

Pension contributions

Annual leave

Colleague discount

Learning & development

Discount platform

Job summary

Wickes in Coventry is seeking a part-time, customer-focused team member to help shoppers across our store. You’ll greet customers, answer questions, process transactions and keep shelves stocked and well presented.

You'll work in shifts across Sundays, Tuesdays, Wednesdays or alternative hours, with a comprehensive benefits package including a gain-share bonus, pension contributions, generous annual leave, colleague discounts and access to learning and development opportunities.

Qualifications

• Experience in a customer service role preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet and assist customers to deliver high-quality service.
• Handle transactions at the till and answer customer queries.
• Keep stock in the right place and maintain store presentation.
• Support the team with shift patterns and store tasks.

Skills

Customer service

Retail experience

Job description

Wickes in Coventry is seeking a part-time, customer-focused team member to help shoppers across our store. You’ll greet customers, answer questions, process transactions and keep shelves stocked and well presented.

You'll work in shifts across Sundays, Tuesdays, Wednesdays or alternative hours, with a comprehensive benefits package including a gain-share bonus, pension contributions, generous annual leave, colleague discounts and access to learning and development opportunities.