Customer Experience & Admin Specialist

Triton Showers Ltd.; United Kingdom; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff restaurant subsidy

5 weeks holiday

Life assurance

Contributory pension

Job summary

Triton Showers Ltd. is seeking an experienced Business Administrator to join the Customer Experience Department. You will provide first-class service support to all account customers and work under deadlines in a busy environment.

The successful candidate will have excellent communication, data-entry and numeracy skills, a good telephone manner, and the ability to work independently or as part of a team. A 35¼ hour week with flexible demand expectations is offered, along with a subsidised staff

Qualifications

• Good communication and organisational skills.
• Exceptional data entry and numeracy skills.
• Good telephone manner.
• Attention to detail.
• Enthusiasm and commitment for the role.
• The ability to work on own initiative and as part of a team.

Responsibilities

• Dealing with incoming orders and emails.
• Answering incoming telephone calls.
• Order validation of products and prices.
• Development of administration systems and processes.
• Flexibility within the department.
• Data input into company database, ensuring accuracy at all times.
• Ensure all reports are completed in line with departments service level agreements.
• Maintain accurate filing systems daily.

Job description

Triton Showers Ltd. is seeking an experienced Business Administrator to join the Customer Experience Department. You will provide first-class service support to all account customers and work under deadlines in a busy environment.

The successful candidate will have excellent communication, data-entry and numeracy skills, a good telephone manner, and the ability to work independently or as part of a team. A 35¼ hour week with flexible demand expectations is offered, along with a subsidised staff