Customer Engineer (French Speaking)

JR United Kingdom; Slough; Remote; GBP 40,000 - 70,000; Full time

Job summary

Join a leading company as a Customer Engineer, contributing to diverse technologies in a dynamic role. Engage with clients, oversee technical evaluations, and shape product development while enjoying a remote-first culture and a comprehensive benefits package, including unlimited time off and health coverage.

Benefits

Remote-First Work Environment

Unlimited Time Off

Fully Funded Health Plan

Qualifications

• Experience in a customer-facing technical role, preferably in B2B SaaS.
• Hands-on experience with modern automation frameworks.
• Familiarity with Development tools and IDEs.

Responsibilities

• Own the customer's technical evaluation from end-to-end.
• Act as the primary technical advisor for prospects.
• Capture crucial feedback to steer product development.

Skills

Communication

Customer Interaction

Technical Advisory

Education

B.S. in Computer Science or equivalent practical experience

Tools

Automation Frameworks

Git

IntelliJ IDEA

Visual Studio

Job description

Social network you want to login/join with:

Customer Engineer (French Speaking), slough

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Client:

Location:

slough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Our Culture: Growth, Transparency, and Collaboration

Your Role: The Technical Visionary for Our Customers

This role is a unique chance to constantly learn and develop, diving into diverse technologies across programming, security, and networking as needed to solve customer challenges.

A Glimpse of Your Day-to-Day:

• Be the Architect: You will own the customer's technical evaluation from end-to-end, designing and leading engaging technical sessions that map their architecture and goals to our solutions.
• Advise and Guide: Act as the primary technical advisor and architect for our prospects, leading everything from technical discovery and RFP responses to providing ongoing architectural guidance.
• Shape Our Product: You'll be the voice of the customer, capturing crucial feedback and market insights that you'll relay to our product teams to help steer the future of our platform.

We're seeking a disciplined, self-starting individual with excellent communication skills who thrives in a dynamic team environment.

• Experience: You have some experience in a customer-facing technical role, preferably in the B2B SaaS space, such as a Sales Engineer or Solutions Architect.
• Technical Foundation: You have a solid background in a technical discipline, such as a B.S. in Computer Science or equivalent practical experience, and are deeply familiar with the modern Software Development Life Cycle (SDLC).
• Core Technical Skills: You have hands-on experience with some combination of:
• Modern automation frameworks (such as Selenium, Appium, Cypress, Playwright, or TestNG).
• Development tools and IDEs (like Git, IntelliJ IDEA, or Visual Studio).

Preferred Skills:

While not required, you'll stand out if you have experience with:

• Hands-on consulting and client interaction with amazing demo skills.
• Continuous Integration (CI) tools like Jenkins, GitHub Actions, TeamCity, or Azure DevOps.
• A deeper understanding of networking and security protocols (e.g., TCP/IP, SSL, VPNs, or firewalls).
• Speaking multiple languages: We are actively looking for French and Spanish speaking candidates

Work From Anywhere: Our Remote-First Philosophy

Our remote-first culture is built on trust, transparency, and collaboration, empowering you to create your own schedule and deliver impactful work. While we embrace the freedom of remote work, we also value connection. We sponsor planned travel for teams to come together to innovate, collaborate, and build camaraderie in person.

In addition to a competitive salary and the opportunity to make a global impact, we offer a comprehensive benefits package designed to support your well-being and growth:

• Remote-First Work Environment: We offer a remote-first environment that allows our people to work from anywhere in Ireland, supported by benefits for your home office setup, connectivity, and co-working spaces.
• Unlimited Time Off: We trust you to manage your time. Our unlimited time off policy ensures you can rest, rejuvenate, and spend quality time with family and friends.
• Fully Funded Health Plan: Comprehensive health and dental coverage for you and your family.