Customer Engineer (French Speaking)

JR United Kingdom; London; Remote; GBP 40,000 - 70,000; Full time

Job summary

A leading company is seeking a Customer Engineer (French Speaking) in London to engage with customers and architect technical solutions. This role offers the chance to work in a remote-first environment, where trust and collaboration are key. The position requires a strong technical foundation and the ability to communicate effectively with clients, with responsibilities including advising on solutions and gathering feedback to shape products. Benefits include unlimited time off and comprehensive health plans.

Benefits

Remote-First Work Environment

Unlimited Time Off

Fully Funded Health Plan

Qualifications

• Some experience in a customer-facing technical role, preferably in B2B SaaS.
• Solid background in a technical discipline.
• Hands-on experience with modern automation frameworks.

Responsibilities

• Design and lead technical sessions mapping customer architecture.
• Act as primary technical advisor for prospects.
• Capture customer feedback to influence product development.

Skills

Communication

Technical Consulting

Problem Solving

Education

B.S. in Computer Science

Tools

Git

IntelliJ IDEA

Visual Studio

Job description

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Customer Engineer (French Speaking), london

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Client:

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Our Culture: Growth, Transparency, and Collaboration

Your Role: The Technical Visionary for Our Customers

This role is a unique chance to constantly learn and develop, diving into diverse technologies across programming, security, and networking as needed to solve customer challenges.

A Glimpse of Your Day-to-Day:

• Be the Architect: You will own the customer's technical evaluation from end-to-end, designing and leading engaging technical sessions that map their architecture and goals to our solutions.
• Advise and Guide: Act as the primary technical advisor and architect for our prospects, leading everything from technical discovery and RFP responses to providing ongoing architectural guidance.
• Shape Our Product: You'll be the voice of the customer, capturing crucial feedback and market insights that you'll relay to our product teams to help steer the future of our platform.

We're seeking a disciplined, self-starting individual with excellent communication skills who thrives in a dynamic team environment.

• Experience: You have some experience in a customer-facing technical role, preferably in the B2B SaaS space, such as a Sales Engineer or Solutions Architect.
• Technical Foundation: You have a solid background in a technical discipline, such as a B.S. in Computer Science or equivalent practical experience, and are deeply familiar with the modern Software Development Life Cycle (SDLC).
• Core Technical Skills: You have hands-on experience with some combination of:
• Modern automation frameworks (such as Selenium, Appium, Cypress, Playwright, or TestNG).
• Development tools and IDEs (like Git, IntelliJ IDEA, or Visual Studio).

Preferred Skills:

While not required, you'll stand out if you have experience with:

• Hands-on consulting and client interaction with amazing demo skills.
• Continuous Integration (CI) tools like Jenkins, GitHub Actions, TeamCity, or Azure DevOps.
• A deeper understanding of networking and security protocols (e.g., TCP/IP, SSL, VPNs, or firewalls).
• Speaking multiple languages: We are actively looking for French and Spanish speaking candidates

Work From Anywhere: Our Remote-First Philosophy

Our remote-first culture is built on trust, transparency, and collaboration, empowering you to create your own schedule and deliver impactful work. While we embrace the freedom of remote work, we also value connection. We sponsor planned travel for teams to come together to innovate, collaborate, and build camaraderie in person.

In addition to a competitive salary and the opportunity to make a global impact, we offer a comprehensive benefits package designed to support your well-being and growth:

• Remote-First Work Environment: We offer a remote-first environment that allows our people to work from anywhere in Ireland, supported by benefits for your home office setup, connectivity, and co-working spaces.
• Unlimited Time Off: We trust you to manage your time. Our unlimited time off policy ensures you can rest, rejuvenate, and spend quality time with family and friends.
• Fully Funded Health Plan: Comprehensive health and dental coverage for you and your family.