Customer Engineer, Financial Services UKI, Google Cloud (English)

Google; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading technology company as a Customer Engineer, where you will collaborate with sales teams to showcase Google Cloud solutions to clients in the Financial Services industry. Your role involves understanding customer needs, resolving technical issues, and developing innovative cloud solutions. You will be instrumental in helping organizations modernize their infrastructure and applications, ensuring they leverage the full capabilities of Google Cloud. This position offers an exciting opportunity to make a significant impact in a rapidly evolving field.

Qualifications

• 4 years experience in customer-facing or support role.
• Experience in Financial Services Industry.

Responsibilities

• Identify and qualify business opportunities and develop strategies.
• Maintain technical relationships with customers and support advocacy.
• Demonstrate Google Cloud integrations in customer environments.

Skills

Cloud Native Architecture

Cloud Engineering

Virtualization

Containerization

Communication

Education

Bachelor's Degree

Job description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience in, or supporting clients in the Financial Services Industry.
• Ability to communicate in English fluently to engage with and present to technical stakeholders and executive leaders.

Preferred qualifications:

• Experience in migrating applications and services to cloud platforms.
• Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
• Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield territories.

About the job

Google Cloud empowers startups to address critical needs in scaling, growth, and global expansion, while offering advanced technologies that drive differentiation, customer acquisition, and business growth acceleration.

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers across clients in the Financial Services industry ecosystem. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will build knowledge of customers' business and technical requirements, and present solutions on Google Cloud. You will focus on customer opportunities spanning infrastructure modernization, application modernization, data analytics and more.

Google Cloud supports organizations' digital transformation, delivering enterprise-grade solutions that leverage Google's cutting-edge technology. Customers in over 200 countries and territories trust Google Cloud to enable growth and solve critical business problems.

Responsibilities

• Identify and qualify business opportunities, understand key customer technical objections, and develop strategies to resolve technical blockers.
• Support technical relationships with customers, including technology advocacy, bid responses, product and solution briefings, proof-of-concept work, and collaborating with product management on solutions to enhance customer adoption.
• Demonstrate and prototype integrations of Google Cloud products in customer and partner environments.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure for implementing solutions on Google Cloud.
• Lead prospecting and acquisition of new customers, build relationships, and collaborate on long-term technology and business decisions.