Customer-Driven Shift Leader | Flexible Hours + Growth

Tesco; Verwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Verwood is seeking a Shift Leader who will oversee store operations, coordinate the team, and enhance customer experience. This role involves taking ownership of shifts, supporting colleagues, and ensuring the store is clean and presentable. Ideal candidates should be motivating leaders with strong communication skills, eager to create a positive team atmosphere while meeting customer needs. Flexibility in hours is provided, making it a rewarding position with growth opportunities.

Benefits

Holiday starting at 20 days plus a personal day

Flexible working opportunities

10% discount and 15% at payday weekends

Access to free wellbeing services

Life cover and matching pension contributions

Uniform provided

Qualifications

• To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met.
• To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work.
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date.
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
• To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.
• To be motivating, so you can inspire your team to deliver beyond expectations.
• To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.

Responsibilities

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
• Supporting your colleagues, ensuring they deliver daily priorities.
• Making sure the store is always clean, tidy, and well-presented.
• Being the go-to person for colleagues in the absence of a manager.
• Following health and safety routines and procedures, and ensuring colleagues do the same.

Job description

A leading retail company in Verwood is seeking a Shift Leader who will oversee store operations, coordinate the team, and enhance customer experience. This role involves taking ownership of shifts, supporting colleagues, and ensuring the store is clean and presentable. Ideal candidates should be motivating leaders with strong communication skills, eager to create a positive team atmosphere while meeting customer needs. Flexibility in hours is provided, making it a rewarding position with growth opportunities.