Sales Assistant – Create Exceptional Customer Experiences

Funky Pigeon; Folkestone; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith in the United Kingdom is seeking a Sales Assistant to deliver exceptional customer service, assist with stock replenishment, and ensure our store remains welcoming and easy to browse. You will contribute to high merchandising standards and help customers find what they need across travel retail and everyday items.

You’ll work independently or with the team to support colleagues, share a positive shopping journey, and uphold our store standards during peak times and regular hours.

Qualifications

• Experience delivering high-quality customer service.
• Ability to replenish stock and keep shelves tidy.
• Strong eye for merchandising and displays.
• Comfort working in a team and supporting colleagues.

Responsibilities

• Deliver an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service excellence

Stock replenishment

Visual merchandising

Team collaboration

Job description

WHSmith in the United Kingdom is seeking a Sales Assistant to deliver exceptional customer service, assist with stock replenishment, and ensure our store remains welcoming and easy to browse. You will contribute to high merchandising standards and help customers find what they need across travel retail and everyday items.

You’ll work independently or with the team to support colleagues, share a positive shopping journey, and uphold our store standards during peak times and regular hours.