Customer-Driven Hardware Store Assistant

Screwfix Direct Ltd.; Epsom; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Competitive salary

28 days annual leave (including BH)

Pension scheme

Life cover

Staff discount

Healthcare discount

Training and development

Job summary

Screwfix is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products, making shopping easy and enjoyable.

You’ll help maintain store standards, assist with deliveries and stock, and be part of a team that values collaboration and training. Expect varied shifts, including weekends, with a supportive environment and opportunities to grow.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn; retail experience not required.
• Friendly, flexible, reliable, honest and enthusiastic.

Responsibilities

• Host – welcome customers, understand needs, guide to the right products, make shopping easy.
• Warehouse standards – assist with deliveries, maintain stock, pick customer orders, keep standards high.
• Part of the team – work with a team that takes pride in the store and enjoys a collaborative environment.

Skills

Customer service

Communication

Teamwork

Flexibility

Willingness to learn

Job description

Screwfix is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products, making shopping easy and enjoyable.

You’ll help maintain store standards, assist with deliveries and stock, and be part of a team that values collaboration and training. Expect varied shifts, including weekends, with a supportive environment and opportunities to grow.