Customer Development Manager f'real

Rich Products Corporation; Andover; On-site; GBP 50,000 - 70,000; Full time

Job summary

Rich Products Corporation is seeking a Customer Development Manager for the UK market. You will identify growth opportunities through data and creative problem solving, delivering revenue targets and tailored customer plans.

Build and manage multi-level relationships, own your portfolio, and report to the Business Unit Head. You will collaborate with supply chain, NPD, marketing and finance to deliver seamless customer experiences.

Qualifications

• Critical: Engaging communicator who builds relationships with ease.
• Strong commercial instincts with some sales/account management experience.
• Comfortable using data and insights to build a compelling story.
• Experience collaborating with cross-functional teams (supply chain, marketing).
• FMCG/beverage industry knowledge is a bonus but not mandatory.

Responsibilities

• Identify growth opportunities using insight, data, and problem solving.
• Deliver revenue and profit targets through insight-led selling and tailored customer plans.
• Develop and manage strong multi-level customer relationships.
• Own your customer portfolio including planning, forecasting, and reporting.
• Collaborate with supply chain, NPD, finance, marketing and category teams to deliver seamless experiences.
• Be active in the market visiting stores and understanding what works.

Skills

Engaging communicator

Data-driven

Sales experience

Account management

Cross-functional collaboration

Beverage industry knowledge

Negotiation

Job description

goals.

• Identify growth opportunities using insight, data, and creative problem solving.Deliver revenue and profit targets through insight led selling and tailored customer plans.Relationship BuildingDevelop and manage strong multi level relationships with customers - becoming their go to partner in the category.Represent the voice of the customer internally, ensuring we deliver what we promise.Commercial DeliveryTake full ownership of your customer portfolio, including planning, forecasting, course correcting, and reporting to the Business Unit Head.Bring category and shopper insights to life through compelling selling stories and presentations.Internal CollaborationWork closely with supply chain, technical, NPD, finance, marketing, and category teams to deliver seamless customer experiences.Play an active role in shaping the broader BU strategy and supporting peers across the team.Execution ExcellenceBe active in the market - visiting stores, meeting partners, understanding
  what's working and what's not. Stay proactive, not reactive: when plans shift (and they will), you quickly find alternative ways to win.KNOWLEDGE/SKILLS/EXPERIENCECritical A naturally engaging, confident communicator who builds relationships with ease Ability to work independently, take initiative, and solve problems on the fly Strong commercial instincts with some experience in sales, account management, or customer facing roles (FMCG experience a bonus, not a must) Comfortable using data and insights to build a compelling story Resilient, adaptable, and energised by fast moving environments Strong negotiator with the ability to positively influence outcomes Experience collaborating with cross functional teams (e.g., supply chain, NPD, marketing)Desirable Understanding of capital equipment or solution selling models Experience with joint business planning Knowledge of the beverage industry Experience leading small projectsA network across retail, foodservice, or on the go channels

• The Personality That Thrives Here

  This isn't part of the formal requirements, but here's who really succeeds in this role:

  You enjoy people. You're naturally upbeat, curious, confident and enjoy a challenge. You like the buzz of growing something that's still scaling fast. You don't wait to be asked, you just get stuck in. You enjoy wearing multiple hats and getting involved. You're resourceful, resilient, solutions oriented, and not easily discouraged. And above all... you bring positive energy to the team.Rich Products Corporation welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
  Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.PURPOSE STATEMENTCustomer Development Manager - f'real UKWe're looking for someone who thrives in a fast paced, entrepreneurial environment - someone who brings energy, curiosity, resilience, and a natural instinct for building relationships. You don't need