Customer Development Manager

TN United Kingdom; High Wycombe; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Customer Development Manager to lead P&L ownership and drive business effectiveness. This role involves collaborating with key retailers and managing iconic brand portfolios while delivering on sales and profit targets. You will leverage your strong commercial acumen and analytical skills to identify opportunities and build collaborative relationships. Join a diverse team dedicated to delivering exceptional products and impacting millions of lives daily. If you're passionate about customer engagement and strategic planning, this is the opportunity for you!

Qualifications

• Strong commercial acumen with excellent numeracy and analytical skills.
• Experience in FMCG and prior customer-facing roles are crucial.

Responsibilities

• Direct P&L ownership for DCS and responsibility for brand portfolios.
• Build and supervise a Joint Business Plan with the retailer.

Skills

Commercial Acumen

Numeracy Skills

Analytical Skills

Sales-Driving Opportunities Identification

Collaboration Skills

Job description

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Customer Development Manager, High Wycombe

Client: Kenvue Brands LLC

Location: High Wycombe, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: e7afce50811c

Job Views: 6

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Description: Who we are At Kenvue, we realise the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future - and yours.

What will you do:

1. Reporting into the SCDM you will have direct P&L ownership for DCS and responsibility of all our iconic brand portfolios.
2. This role works with our primary Convenience Wholesale distributor who services wholesale, convenience, discount, retail & a selection of pharmacy accounts.
3. Delivery of specified business targets (sales, spend and profit targets - INS, TCI, NTS, Net GP).
4. Full forecasting and spend management for your customers, making accurate forecasts to your supply team and commercial strategy & planning contacts.
5. Responsible for building positive and collaborative relationships with the customer, and representing your customers' requirements to the Kenvue business.
6. Building and supervising a Joint Business Plan with the retailer to ensure delivery of key metrics for the Kenvue and business partner.

What are we looking for:

1. Strong commercial acumen and excellent numeracy and analytical skills.
2. Experience in FMCG sphere and prior customer facing roles are crucial.
3. Ability to identify sales-driving opportunities and drive business effectiveness.
4. Ability to engage your customers and collaborate with Kenvue experts to identify areas of opportunity and alignment to develop strategies that build joint business value.
5. Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes.