Customer Delivery Drivers, 7.5T

Redefined Ltd; Glasgow; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading company is seeking Installation Specialists to deliver and install products like furniture and appliances. Successful candidates will participate in a training program to become fully qualified installers, focusing on excellent customer service and safety. The role involves heavy lifting and requires a valid UK driving licence.

Qualifications

• Must have UK B-Category manual driving licence with no more than 6 points.
• Experience in a customer-facing role is essential.

Responsibilities

• Complete the Customer Delivery Driver Trainee programme.
• Install products and demonstrate their operation to customers.
• Maintain a safe working environment.

Skills

Communication

Technology Understanding

Education

UK B-Category Manual Driving Licence

Manual C1 UK Driving Licence

Job description

About the role

As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity to bring our distinctive John Lewis service right to our customers' doors and install the products they love into their homes (such as furniture, kitchen appliances, sound systems, and TV sets) as part of a two-person delivery crew.

Apply today for one of our Driving roles available at Lister Street!

At a glance:

Roles Available: Customer Delivery Hub Driver - Driver Trainee & Installer Trainee

Position: Permanent

Location: Lister Street CDH (Glasgow)

Salary: Starting rates for a Customer Delivery Hub, Driver Trainee will be £26,700 (Annual) & Installer Trainee will be £29,000 (Annual)

Please note: All applicants must be over 18 due to the nature of these roles.

Driver Trainee’s key Responsibilities:

• Complete the 12-month Customer Delivery Driver Trainee programme to become a fully qualified John Lewis Customer Delivery Installer.
• Be an ambassador for the John Lewis brand with excellent customer service.
• Assist in loading your vehicle with daily deliveries, collaborating with the warehouse team.
• Respect the customer's home and handle unexpected situations professionally.
• Install products efficiently and demonstrate their operation to customers.
• Stay updated on new products and technologies.
• Maintain a safe working environment.

This role involves heavy lifting, including large items like sofas, white goods, furniture, beds, and mattresses.

Essential skills/experience for CDH Driver Trainee:

• UK B-Category manual driving licence with no more than 6 points.
• Excellent verbal communication skills.
• Interest in technology and installation.

Desirable skills/experience:

• Previous experience in installation and customer delivery driving.

Driver Installer Trainee’s key Responsibilities:

Complete the 3-month Customer Delivery Installer Trainee programme to become a fully qualified installer. Responsibilities include:

• Prioritize excellent customer service.
• Load deliveries alongside the warehouse team.
• Respect customer homes and handle unexpected situations.
• Install products efficiently and demonstrate their use.
• Keep updated on new products and technologies.
• Maintain safety standards.

This role also involves heavy lifting of large items.

Essential skills/experience for CDH Driver Installer Trainee:

• Manual C1 UK driving licence (max 6 points).
• DCPC and Tachograph Card.
• Experience driving a 7.5-tonne vehicle.
• Experience in a customer-facing role.
• Good communication skills.
• Understanding of technology.

Desirable skills/experience:

• Experience with white goods installation/disconnection.
• TV installation skills.
• Assembly of flat pack furniture.

About The Partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world, focusing on retail excellence, innovation, and diversity. We believe in shared ownership, kindness, respect, and creating an inclusive environment where everyone can thrive.

Important points to note:

Some roles require pre-employment vetting, including DBS checks. Applicants will be informed and should complete vetting documents promptly. DBS checks are conducted by a registered third-party body, and financial probity checks may be required. Early application is encouraged as vacancies may close early due to high demand.

We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences during the interview.