Customer Delivery Driver, Supermarket Assistant

Waitrose & Partners; Kenilworth; On-site; GBP 19,000 - 23,000; Full time

Job summary

A leading supermarket chain in Kenilworth is seeking a Customer Delivery Driver to deliver quality produce to customers while supporting shop tasks. The ideal candidate will possess a valid UK driving licence and excellent customer service skills. This role offers a unique opportunity to work with a renowned company focused on retail excellence and innovation.

Qualifications

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Comfortable working independently with a self-motivated approach.
• Good time-management skills.
• Ability to meet the physical demands of the role (e.g., lifting crates).
• Able to work independently with a self-motivated and adaptable approach.
• Basic IT literacy.

Responsibilities

• Check delivery routes for the day.
• Load and prepare the van for deliveries.
• Perform vehicle safety checks and maintain road compliance.
• Represent the brand on the road with excellent customer service.
• Assist customers and support the shop team.
• Support the shop team with general shopkeeping tasks when required.

Skills

Customer service skills

Time-management skills

Physical fitness

IT literacy

Independence

IT literacy

Job description

Customer Delivery Driver, Supermarket Assistant

Join to apply for the Customer Delivery Driver, Supermarket Assistant role at Waitrose & Partners.

Base pay range

Details of base pay will be discussed with the recruiter based on your skills and experience.

About The Role

As a Customer Delivery Driver you’ll deliver quality Waitrose produce right to customers’ doors while supporting the shop team with daily tasks such as stock replenishment and housekeeping. The role is available to individuals aged 18 or older.

Key Responsibilities

• Check delivery routes for the day.
• Load and prepare the van for deliveries, ensuring orders are grouped for efficient delivery.
• Perform vehicle safety checks and maintain road compliance, health and safety standards.
• Represent the Waitrose brand on the road with excellent customer service.
• Assist customers with their shopping and build rapport based on trust and service.
• Support the shop team with general shopkeeping tasks when required.

Essential skills/experience you'll need

• Full valid B‑Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time‑management skills.
• Ability to meet the physical demands of the role (e.g., lifting crates, moving cages).
• Comfortable working independently with a self‑motivated and adaptable approach.
• Basic IT literacy.

Desirable skills/experience you may have

• Previous experience in a driving role and knowledge of chilled vehicle operations.

About The Partnership

We are the largest employee‑owned business in the UK, home to the respected brands John Lewis and Waitrose. As Partners we focus on retail excellence, innovation, and providing a positive work environment.

Important points to note

• Roles may be subject to pre‑employment vetting, including DBS checks.
• Vacancies may close early due to high application volume; apply early if interested.
• Reasonable adjustments can be made for disabilities; please contact us if needed.
• Flexible working options may be available, such as compressed hours or job sharing.

Location: Kenilworth, England, United Kingdom.