Customer Delivery Driver, Supermarket Assistant

John Lewis Partnership; Hove; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Customer Delivery Driver, where you'll embody a commitment to quality service and customer satisfaction. In this full-time role, you'll deliver premium Waitrose products while providing exceptional customer service. Your day will start in-store, preparing for deliveries and ensuring your vehicle is road-ready. When not on the road, you'll assist the shop team, contributing to a friendly and efficient environment. This position offers a chance to be part of a passionate team dedicated to serving food lovers, making every delivery a special experience.

Qualifications

• Full valid B-Category UK manual driving licence required.
• Excellent customer service and time management skills needed.

Responsibilities

• Deliver Waitrose products directly to customers' doors.
• Support shop team with stock replenishment and housekeeping.

Skills

UK manual driving licence

customer service skills

time management

physical task handling

self-motivated

IT literacy

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Key Responsibilities

1. Start your day in store, preparing for deliveries.
2. Check delivery routes and load your van efficiently with all orders.
3. Complete vehicle safety checks, ensuring road compliance, health, and safety.
4. Represent the Waitrose brand with excellent customer service on the road.
5. Assist customers with shopping and build rapport based on trust and service.
6. Support the shop team with general tasks as needed.

Essential Skills/Experience

• Full valid B-Category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Good time management.
• Ability to handle physical tasks like lifting crates and moving cages.
• Self-motivated, adaptable, and able to work independently.
• IT literacy.

Desirable Skills/Experience

• Previous driving experience, especially with chilled vehicles.

As a Customer Delivery Driver, you'll deliver quality Waitrose products and partner-led service directly to customers' doors, embodying our ethos of passionate Partners serving food lovers.

When not on the road, you'll support the shop team with stock replenishment and housekeeping, contributing to efficient shop operations in a friendly team environment.

Hours: Full-time (37.5 hours) across seven days, including early starts, late finishes, evenings, and weekends.