Customer Delivery Driver – Flexible Hours & Benefits

Tesco; Greater London; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Holiday allowance

Staff discount

Life cover

Pension with employer contributions

Job summary

Tesco is hiring a Customer Delivery Driver to bring groceries to customers’ homes across Greater London and surrounding areas. You’ll be the face of Tesco on the road, delivering great service with a smile and helping customers with any questions.

This hands-on, physical role is varied and requires independent work with support from managers back at base when needed. You’ll load, drive, and deliver in time windows, keeping customers informed and ensuring orders arrive in perfect condition.

Qualifications

• Warm and welcoming with customers and colleagues.
• Respond quickly to changing customer needs while on the road and in the store.
• Build strong relationships with colleagues to create great team spirit.

Responsibilities

• Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
• Loading the van safely and completing all checks to ensure it's roadworthy, reliable, and ready to deliver great service.
• Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
• Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
• Delivering within the customer's time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Tesco is hiring a Customer Delivery Driver to bring groceries to customers’ homes across Greater London and surrounding areas. You’ll be the face of Tesco on the road, delivering great service with a smile and helping customers with any questions.

This hands-on, physical role is varied and requires independent work with support from managers back at base when needed. You’ll load, drive, and deliver in time windows, keeping customers informed and ensuring orders arrive in perfect condition.