Customer Delivery Driver

Sainsbury's; Waterlooville; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Other Retail savings

Physicalwellbeing

Mentalwellbeing

Financial support

Job summary

Sainsbury's is seeking a delivery driver to represent the brand at customers’ doorsteps across Waterlooville and surrounding areas. You will drive a 3.5 tonne refrigerated van, ensure on-time deliveries, and keep customers informed of any delays.

Responsibilities include vehicle safety checks, loading/loading assistance of up to 15kg, and occasional in-store support. The role emphasizes friendly service, safety, and adaptability with a strong benefits package.

Qualifications

• Friendly, welcoming approach with customers
• Able to drive a larger vehicle safely in varied locations
• Physically capable of moving shopping containers up to 15kg
• Uses initiative to solve problems on the road
• Enjoys working independently and as part of the store team
• Flexible and willing to take on new challenges
• Confident using route and delivery technology

Responsibilities

• Be the face of Sainsbury’s, delivering a friendly doorstep experience
• Drive a 3.5 tonne refrigerated van to deliver groceries on time and in good condition
• Carry out vehicle safety checks and keep the van clean and organised
• Follow planned routes and drive safely in various conditions
• Assist with loading and unloading deliveries up to 15kg
• Communicate with customers about delays or changes to orders
• Support store colleagues when not delivering in-store tasks

Skills

Customer service

Safe driving

Physical fitness

Initiative

Teamwork

Adaptability

Tech literacy

Job description

What you’ll be doing

• Being the face of Sainsbury’s at every doorstep you deliver to, making them feel valued through a thoughtful, friendly and helpful delivery service
• Driving a 3.5 tonne refrigerated van to deliver groceries to our customers on time and in great condition
• Completing checks to make sure the van is roadworthy, clean and organised, and that customers’ shopping is secure before setting off
• Following planned routes and driving safely in a variety of locations, traffic, weather and road conditions
• Moving containers weighing up to 15kg and delivering shopping to a variety of properties, which may include steps, lifts or longer walks from the van
• Communicating brilliant with customers, including keeping them informed of any delays, dealing with customer queries and any changes to their order
• When not out making deliveries, you may need to help across the store as needed

What it takes to be part of our team

• Friendly and welcoming, with a genuine enthusiasm for helping customers and takes pride in providing the best doorstep experience
• Comfortable driving a larger vehicle safely in different locations, from busy residential streets and city centres to narrow country lanes
• Comfortable working in a fast-paced, physical and high-energy environment, including repeatedly moving shopping containers weighing up to 15kg
• Able to use initiative, solve problems and make safe decisions while out on the road
• Enjoys both working independently while also thriving as part of the wider store team
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing and trying new things to improve our service
• Confident learning to use route and delivery technology

Supporting you at work and beyond

We offer our colleagues a wide range of rewards and provide competitive benefits:

• Discount card –After 4 weeks employment, 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and Saturday
• Holiday entitlement – based on the hours you work
• Enhanced Family Leave– Maternity, Paternity, Adoption and more
• Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Other Retail savings – discounts on eating out, holidays and at other retailers
• Physicalwellbeing – cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans
• Mentalwellbeing – 24/7 access to our Employee Assistance Programmeand Online wellbeing platform
• Financial support–interest-free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources