Customer Delivery Driver

Sainsbury’s Group; Newport; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Share schemes

Other Retail savings

Physical wellbeing

Job summary

Sainsbury’s Group is seeking delivery colleagues to be the friendly face customers see at their doorstep, ensuring groceries arrive on time and in great condition.

You will drive a 3.5 tonne refrigerated van, perform basic vehicle checks, follow planned routes, and handle up to 15kg deliveries while maintaining safety and order accuracy. If you enjoy independent work within a supportive store team, apply now.

Qualifications

• Must be over 18 years old and hold a full UK/EU driving licence for at least 12 months with no more than 6 points
• Right to Work eligibility in the UK
• Sainsbury's has introduced in-cab AI cameras to monitor driver behaviour and support safety

Responsibilities

• Be the face of Sainsbury's at every doorstep you deliver to, delivering a friendly and helpful service
• Drive a 3.5 tonne refrigerated van to deliver groceries on time and in good condition
• Carry out basic safety checks to keep the van roadworthy and orders secure
• Follow planned routes and drive safely in varying locations and conditions
• Move containers up to 15kg and deliver shopping to varied properties
• Communicate effectively with customers and handle order updates or delays
• When not delivering, assist across the store as needed
• Adapt to driving larger vehicles and work in a fast-paced environment
• Use initiative to make safe decisions while out on the road
• Work both independently and as part of the store team
• Be flexible to take on new challenges and learn delivery technology

Skills

UK/EU driving licence

Right to Work eligibility

Job description

• You must be over 18 years old and have held a full UK/EU driving licence for at least 12 months with no more than 6 points on it
• You will complete an online driving risk assessment as part of your interview and, if you're successful, there'll be a driving assessment when you join us
• You must have Right to Work eligibility in the UK
• Sainsbury's has created a safer driving environment by installing in-cab AI cameras that monitor driver behaviour and help ensure compliance with road laws and defensive-driving standards to protect drivers and other road users

What you'll be doing

• Being the face of Sainsbury's at every doorstep you deliver to, making them feel valued through a thoughtful, friendly and helpful delivery service
• Driving a 3.5 tonne refrigerated van to deliver groceries to our customers on time and in great condition
• Completing checks to make sure the van is roadworthy, clean and organised, and that customers' shopping is secure before setting off
• Following planned routes and driving safely in a variety of locations, traffic, weather and road conditions
• Moving containers weighing up to 15kg and delivering shopping to a variety of properties, which may include steps, lifts or longer walks from the van
• Communicating brilliant with customers, including keeping them informed of any delays, dealing with customer queries and any changes to their order
• When not out making deliveries, you may need to help across the store as needed
• Comfortable driving a larger vehicle safely in different locations, from busy residential streets and city centres to narrow country lanes
• Comfortable working in a fast-paced, physical and high-energy environment, including repeatedly moving shopping containers weighing up to 15kg
• Able to use initiative, solve problems and make safe decisions while out on the road
• Enjoys both working independently while also thriving as part of the wider store team
• Flexibility and willingness to work across the store and take on new challenges
• Open to learning, developing and trying new things to improve our service
• Confident learning to use route and delivery technology

Working hours

• Sunday: 06:00 - 14:00
• Tuesday: 06:00 - 13:00
• Friday: 06:00 - 15:00
• Saturday: 06:00 - 13:00

Benefits and rewards

• Discount card - After 4 weeks employment, 10% off at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury's every Friday and Saturday
• Holiday entitlement - based on the hours you work
• Enhanced Family Leave - Maternity, Paternity, Adoption and more
• Pension and life cover - we'll match between 4-7.5% of your pension contributions and up to 6x life cover
• Sainsbury's share schemes - buy Sainsbury's shares at discounted prices
• Other Retail savings - discounts on eating out, holidays and at other retailers
• Physical wellbeing - cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans
• Mental wellbeing - 24/7 access to our Employee Assistance Programme and Online wellbeing platform
• Financial support - interest-free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources

Inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for careers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.