Customer Data Manager- Integrated Media Agency

Sphere Digital Recruitment; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading integrated media agency seeks a Customer Data Manager to advance data processes for customer engagement and marketing. The ideal candidate will manage databases, utilize marketing data, and contribute to AI-driven initiatives for a fast-growing beverage brand.

Qualifications

• Proven experience in a data role within a consumer brand, ideally in FMCG or high-growth environments.
• Strong desire to learn and grow within a dynamic team.
• Flexible and comfortable in a fast-paced environment.

Responsibilities

• Own and manage customer databases and dashboards.
• Oversee data platforms to ensure seamless integration.
• Leverage first-party data for marketing insights.

Skills

Data-driven mindset

Database management

Attention to detail

Excellent communication

Job description

Customer Data Manager

A leading integrated media agency , blending creative, media, experience, and technology to deliver exceptional results. They're known for combining entrepreneurial spirit with the scale and support of a global network.

This role will be working on an innovative and fast-growing beverage brand based in the UK, known for its award-winning products and dynamic approach to market expansion. They're on a mission to bring premium beverages to consumers, and have experienced rapid growth in product range, brand recognition, and customer base.

The Opportunity
We're seeking an experienced Customer Data Manager to lead, optimise, and shape the data processes focused on customer engagement and marketing initiatives.

Key Responsibilities

• Own and manage customer databases and dashboards, ensuring accuracy and actionable insights.
• Oversee data platforms and feeds to ensure seamless integration and reliability.
• Leverage first-party data for marketing insights and performance reporting.
• Collaborate with the Platform Product Lead on data acquisition strategies and ensure data accessibility.
• Explore AI and machine learning opportunities to personalise and optimise CRM efforts.
• Establish measurement frameworks to track CRM performance and KPIs.
• Automate reporting to support campaign analysis, segment value growth, and loyalty insights.

About You

• Proven experience in a database management or data role within a consumer brand, ideally in FMCG, alcohol, or high-growth environments.
• A data-driven mindset, with the ability to turn insights into action.
• Strong desire to learn and grow within a dynamic team.
• Exceptional attention to detail and accuracy.
• Excellent communication skills - confident in sharing insights and updates across stakeholders.
• Flexible and comfortable with the fast-paced nature of a start-up environment, able to prioritise and meet deadlines.

Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.

Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.