Customer Data Manager

JR United Kingdom; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Customer Data Platform (CDP) Manager to spearhead the development and optimization of their CDP implementation. This pivotal role focuses on bridging the gap between business stakeholders and technology teams, ensuring data quality and compliance while enhancing customer experiences across various regions. The ideal candidate will have extensive experience in leading large-scale projects within MarTech ecosystems, driving revenue performance through strategic insights and recommendations. If you are passionate about data-driven strategies and want to make a significant impact, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in data-driven CRM teams and digital marketing.
• Proficiency in analytics tools and project management software.

Responsibilities

• Oversee the development and optimization of the Customer Data Platform.
• Collaborate with stakeholders for seamless data integration.

Skills

CDP Implementation

Data Quality Management

Customer Experience Optimization

Project Management

CRM Analytics

Digital Marketing

SQL

Tools

Jira

Confluence

Job description

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Our client is a global luxury retailer, looking for a Customer Data Platform (CDP) Manager to lead the development and optimization of their CDP implementation.

The successful candidate will oversee the development and management of the CDP, bridging the gap between business stakeholders, technology teams, and vendors. This role will focus on ensuring data quality, compliance, and seamless integration, driving enhanced customer experiences across multiple regions.

Responsibilities:

• Oversee the development, management, and optimization of the Customer Data Platform (CDP)
• Collaborate with business stakeholders, technology teams, and vendors to ensure seamless data integration and optimization
• Provide insights and strategic recommendations to drive revenue performance and customer experience improvements

Requirements:

• Experience in leading large-scale projects, involving CDP implementation
• Expertise in MarTech ecosystems and customer data management platforms
• At least 5 years' experience in data-driven CRM teams, digital marketing, or CRM analytics
• Proficiency in analytics tools, SQL, and project management software (e.g., Jira, Confluence)

Details:

• Hybrid working: 3 days in central London office