Customer Data Manager

Freshminds; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An innovative global luxury retailer is seeking a Customer Data Platform Manager to lead the development and optimization of their CDP implementation. This role is pivotal in bridging business stakeholders and technology teams, ensuring data quality and compliance while enhancing customer experiences. The successful candidate will manage large-scale projects, collaborate with diverse teams, and provide strategic insights to drive revenue. This is a fantastic opportunity to make a significant impact in a dynamic environment while enjoying a hybrid working model in central London.

Qualifications

• 5+ years in data-driven CRM teams or digital marketing.
• Experience leading large-scale CDP projects.

Responsibilities

• Oversee the development and optimization of the Customer Data Platform.
• Collaborate with stakeholders for seamless data integration.

Skills

CDP Implementation

MarTech Ecosystems

Data Management

CRM Analytics

SQL

Project Management

Tools

Jira

Confluence

Analytics Tools

Job description

Our client is a global luxury retailer, looking for a Customer Data Platform (CDP) Manager to lead the development and optimization of their CDP implementation.

The successful candidate will oversee the development and management of the CDP, bridging the gap between business stakeholders, technology teams, and vendors. This role will focus on ensuring data quality, compliance, and seamless integration, driving enhanced customer experiences across multiple regions.

Responsibilities:

• Oversee the development, management, and optimization of the Customer Data Platform (CDP)
• Collaborate with business stakeholders, technology teams, and vendors to ensure seamless data integration and optimization
• Provide insights and strategic recommendations to drive revenue performance and customer experience improvements

Requirements:

• Experience in leading large-scale projects, involving CDP implementation
• Expertise in MarTech ecosystems and customer data management platforms
• At least 5 years' experience in data-driven CRM teams, digital marketing, or CRM analytics
• Proficiency in analytics tools, SQL, and project management software (e.g., Jira, Confluence)

Details:

• Hybrid working: 3 days in central London office
• 12 month FTC

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Other

• Industries

  Data Infrastructure and Analytics, Retail Apparel and Fashion, and Retail Luxury Goods and Jewelry

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