Customer-Centric Sales & Café Assistant

WHSmith Travel; Newcastle upon Tyne; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Deals with retail partners

Job summary

WHSmith Travel in the United Kingdom is seeking a friendly Sales Assistant/Cafe Assistant to deliver outstanding customer service and work either independently or as part of a team to uphold our store standards.

You will stock replenishment, maintain tidy displays, support colleagues, and help customers find what they need. The role offers pension, cycle to work, paid annual leave and exclusive partner discounts.

Qualifications

• Customer service experience is preferred and you should enjoy helping customers.
• Reliable and friendly attitude with a willingness to learn.
• Ability to work well in a team and adapt to store needs.
• Good communication within the team and with customers.

Responsibilities

• Deliver exceptional customer service to all customers in-store and cafe.
• Carry out stock replenishment and keep all areas tidy and inviting for shoppers.
• Maintain high standards of display and visual merchandising to help customers find items easily.
• Be an active team member, supporting colleagues and adapting to store requirements.

Skills

Customer service

Cash handling

Job description

WHSmith Travel in the United Kingdom is seeking a friendly Sales Assistant/Cafe Assistant to deliver outstanding customer service and work either independently or as part of a team to uphold our store standards.

You will stock replenishment, maintain tidy displays, support colleagues, and help customers find what they need. The role offers pension, cycle to work, paid annual leave and exclusive partner discounts.