Customer Experience Sales Assistant — Merchandising & Service

WHSmith Travel; Epsom and Ewell; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

salary

pension scheme

cycle to work scheme

paid annual leave

employee discounts

range of deals from retail partners

Employee Assistance Programme

Job summary

WHSmith Travel is seeking a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team to maintain our store standards. You will replenish stock, keep the store tidy, and ensure merchandise is attractively displayed to help customers find what they need.

We value teamwork, adaptability, and a proactive attitude to meet company goals while delivering memorable shopping experiences for customers and colleagues alike.

Qualifications

• Delivering an exceptional customer service to all customers.
• Carrying out stock replenishment and keep store tidy and inviting.
• Meeting high standards of display and visual merchandising to help customers find items.
• Being part of a team and supporting colleagues.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Collaborate with team and support colleagues to achieve store goals.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Communication

Job description

WHSmith Travel is seeking a Sales Assistant to deliver exceptional customer service and work either independently or as part of a team to maintain our store standards. You will replenish stock, keep the store tidy, and ensure merchandise is attractively displayed to help customers find what they need.

We value teamwork, adaptability, and a proactive attitude to meet company goals while delivering memorable shopping experiences for customers and colleagues alike.