Customer-Centric Sales & Café Assistant

WHSmith; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Job summary

WHSmith in the United Kingdom is seeking a Sales Assistant/Cafe Assistant to deliver outstanding customer service while working independently or with the team. You will help maintain store standards and support cafe operations.

The role emphasizes customer experience, stock management, visual merchandising, and collaboration with colleagues to achieve high standards and ensure a welcoming store, reflecting WHSmith's commitment to customers across journeys.

Qualifications

• Customer service excellence for all customers.
• Stock replenishment to keep the store tidy.
• Maintain high standards of visual merchandising.
• Team player who supports colleagues.

Responsibilities

• Provide exceptional customer service to every customer.
• Carry out stock replenishment and keep areas tidy.
• Deliver high-standard product displays and merchandising.
• Work as part of a team and support colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith in the United Kingdom is seeking a Sales Assistant/Cafe Assistant to deliver outstanding customer service while working independently or with the team. You will help maintain store standards and support cafe operations.

The role emphasizes customer experience, stock management, visual merchandising, and collaboration with colleagues to achieve high standards and ensure a welcoming store, reflecting WHSmith's commitment to customers across journeys.