Customer-Focused Sales Assistant | Visual Merch & Service

WHSmith; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Salary

Pension

Cycle to work

Annual leave

Employee discounts

Retail partner deals

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in a fast-paced retail environment. You will work independently or as part of a team to maintain store standards and ensure customers have a great shopping experience.

You will contribute to stock replenishment, tidy displays, and attractive merchandising, helping customers find what they are looking for with ease. A team-focused mindset and enthusiasm for achieving high standards are essential.

Qualifications

• Passion for helping customers.
• Good communication within the team.
• Motivated to achieve high standards.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment and keep store tidy and inviting.
• Support display and visual merchandising to help customers find what they need.
• Be part of a team and support colleagues.

Skills

Customer service

Teamwork

Communication

Job description

WHSmith is seeking a Sales Assistant to deliver exceptional customer service in a fast-paced retail environment. You will work independently or as part of a team to maintain store standards and ensure customers have a great shopping experience.

You will contribute to stock replenishment, tidy displays, and attractive merchandising, helping customers find what they are looking for with ease. A team-focused mindset and enthusiasm for achieving high standards are essential.