Customer-Centric Sales Advisor | Predictable Hours + Bonus

Big Yellow Group plc; Aberdeen City; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonus

Pension scheme

Sharesave

On-site parking

28 days holiday

Birthday day off

Discounted gym memberships

Paid volunteering day

Job summary

Big Yellow Self Storage is seeking a Sales Advisor in Scotland to provide exceptional customer service, advise on storage solutions, and help run a busy store. The role offers a comprehensive induction, ongoing coaching, and a clear path for development within the team.

You will join a supportive environment, with a structured rota and opportunities to contribute to a well-organised operation while enjoying a competitive salary and benefits.

Qualifications

• Excellent customer service and communication skills.
• Able to work effectively in a team.
• Strong organisational and multitasking abilities.
• Comfortable using computer systems and software.

Responsibilities

• Provide friendly, professional customer service in person, by phone and email.
• Understand customer requirements and recommend storage solutions.
• Build positive relationships with customers and manage accounts.
• Support day-to-day store operations and maintain high standards of cleanliness and presentation.
• Follow health, safety and security procedures and work with colleagues to create a positive team environment.

Skills

Customer service

Communication

Teamwork

Organisation

IT skills

Tools

POS systems

CRM systems

Job description

Big Yellow Self Storage is seeking a Sales Advisor in Scotland to provide exceptional customer service, advise on storage solutions, and help run a busy store. The role offers a comprehensive induction, ongoing coaching, and a clear path for development within the team.

You will join a supportive environment, with a structured rota and opportunities to contribute to a well-organised operation while enjoying a competitive salary and benefits.