Customer-Centric Retail Security Officer | 40+ hrs

Mitie Group plc.; Bath; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Colleague discount

SIA licence renewal

Training programme

Career progression

Employee benefits

Job summary

Mitie Group plc is hiring a Retail Security Officer for M&S in Bath. The role is customer-facing in a premium retail setting, focusing on safety, professionalism and service. You will help deliver a welcoming store experience and protect staff and customers.

The position requires 5 years of UK work history and involves shift work at approximately £14.90 per hour. Training is provided, with progression opportunities in Mitie’s security operations.

Qualifications

• Minimum 5 years of trackable work history in the UK.
• Customer-facing security experience is preferred.
• Ability to remain composed and professional in busy retail environments.

Responsibilities

• Maintain a visible, welcoming security presence within the store.
• Assist customers and colleagues in a professional and confident manner.
• Respond to incidents, theft and security concerns appropriately.

Skills

Strong communication

People skills

Professionalism

Calm under pressure

Customer focus

Good judgment

Education

UK work history (5 yrs)

Job description

Mitie Group plc is hiring a Retail Security Officer for M&S in Bath. The role is customer-facing in a premium retail setting, focusing on safety, professionalism and service. You will help deliver a welcoming store experience and protect staff and customers.

The position requires 5 years of UK work history and involves shift work at approximately £14.90 per hour. Training is provided, with progression opportunities in Mitie’s security operations.