Customer-Centric Retail Assistant | Tools & Trade Expert

Screwfix Direct Ltd.; London Borough of Southwark; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

28 days annual leave

Company pension

Life cover

Employee discount

Healthcare discount

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is looking for a Retail Assistant to welcome customers, understand their needs and guide them to the right products. You’ll work in a fast-paced store, supporting deliveries, stock checks and order collection while contributing to a positive team environment.

We offer extensive training, flexible shifts, and a healthy work-life balance with progression opportunities and a competitive salary. Join us and be part of a busy, customer-focused team.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Flexible

Reliable

Job description

Screwfix Direct Ltd. is looking for a Retail Assistant to welcome customers, understand their needs and guide them to the right products. You’ll work in a fast-paced store, supporting deliveries, stock checks and order collection while contributing to a positive team environment.

We offer extensive training, flexible shifts, and a healthy work-life balance with progression opportunities and a competitive salary. Join us and be part of a busy, customer-focused team.