Customer-Focused Retail Assistant | Training & Benefits

Screwfix Direct Ltd.; United Kingdom; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (incl. BH)

Pension scheme

Life cover

Staff discount

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is looking for a friendly Retail Assistant to help customers in our UK stores. You will greet shoppers, understand their needs and guide them to the right products, while assisting with deliveries and stock to keep the store running smoothly.

Join our team and enjoy a structured training programme, a supportive work environment, and opportunities to develop your career in retail with flexible, rota-based hours.

Qualifications

• Excellent customer service and a friendly, can-do attitude.
• Strong communication skills and a positive approach to helping customers.
• Willing to learn and complete training to grow in the role.
• Able to work flexible shifts across Monday to Sunday.

Responsibilities

• Greet customers, understand their needs and guide them to the right products.
• Assist with stock, deliveries and keeping store standards high.
• Contribute to a supportive team environment and ensure a smooth customer journey.

Skills

Customer service

Communication

Flexible

Team player

Willing to learn

Job description

Screwfix Direct Ltd. is looking for a friendly Retail Assistant to help customers in our UK stores. You will greet shoppers, understand their needs and guide them to the right products, while assisting with deliveries and stock to keep the store running smoothly.

Join our team and enjoy a structured training programme, a supportive work environment, and opportunities to develop your career in retail with flexible, rota-based hours.