Customer Care Pro — Remote & On-Call Support

QVC; Knowsley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Knowsley is seeking a Customer Service representative to join their team. This role involves delivering first-class customer service by addressing inquiries and working towards team goals. You will benefit from a flexible work environment, including work from home options post-training, and receive a competitive pay of £13.81 per hour along with various benefits like 30 days of annual leave and health programs.

Benefits

30 days annual leave

Home office options

Comprehensive health program

QVC bike leasing

Free parking

Subsidised cafeteria

Qualifications

• Desire to deliver outstanding customer service.
• Experience in handling customer inquiries effectively.

Responsibilities

• Provide world-class customer service by resolving complex inquiries.
• Work collaboratively with the team to achieve performance targets.
• Complete four weeks of training to prepare for the role.

Skills

First-class customer service experience

Experience interpreting customer questions

Computer proficiency

Job description

A leading retail company in Knowsley is seeking a Customer Service representative to join their team. This role involves delivering first-class customer service by addressing inquiries and working towards team goals. You will benefit from a flexible work environment, including work from home options post-training, and receive a competitive pay of £13.81 per hour along with various benefits like 30 days of annual leave and health programs.