Customer Care: Create Welcoming Moments & Growth

McDonald's; York and North Yorkshire; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Other benefits

Job summary

McDonald’s is hiring for a Customer Care role where you will be the face of the restaurant, delivering hospitality, cleanliness, and friendly service. You’ll work shifts across weekdays and weekends, including evenings, with full training provided for those new to the role.

Join a welcoming team that values warmth, respect and a positive attitude. No experience is required and progression opportunities are available across our restaurant network.

Qualifications

• No experience is necessary as full training will be given

Responsibilities

• Deliver high standards of hospitality and cleanliness
• Provide a personal touch to customers visits to make them memorable
• Navigate and engage with customers to seek engagement opportunities and troubleshoot issues
• Go the extra mile to make people feel welcomed
• Create a warm and welcoming atmosphere during restaurant events
• Complete tasks in line with training and company guidelines
• Follow all workplace safety, hygiene and operational procedures
• Treat customers and colleagues with courtesy and respect
• Work as a supportive team member and contribute to a positive environment

Skills

Hospitality

Communication skills

Teamwork

Customer service

Job description

McDonald’s is hiring for a Customer Care role where you will be the face of the restaurant, delivering hospitality, cleanliness, and friendly service. You’ll work shifts across weekdays and weekends, including evenings, with full training provided for those new to the role.

Join a welcoming team that values warmth, respect and a positive attitude. No experience is required and progression opportunities are available across our restaurant network.