Customer Care Assistant-Full Time

TN United Kingdom; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fast-food brand is seeking a Customer Care Assistant for their Dagenham location. The role involves welcoming customers, maintaining a clean environment, and ensuring customer satisfaction. Ideal candidates should possess effective communication skills and a friendly demeanor, thriving in a fast-paced setting.

Benefits

Holiday pay

Service awards

Meal allowances

Employee discounts from top brands

Qualifications

• Ability to connect with customers and make them feel valued.
• High energy levels while working efficiently.
• Friendly, courteous, and helpful behavior.

Responsibilities

• Welcome customers and maintain cleanliness in dining areas.
• Organize special events and attend to customers' needs.
• Establish positive communication with customers.

Skills

Effective communication

Attentive listening

Friendly behavior

Job description

Job Title: Customer Care Assistant - Full Time, Dagenham

Company: McDonald's

Location: Dagenham

Job Category: Other

EU Work Permit Required: Yes

Job Reference: 69666e30d62a

Job Views: 3

Posted: 19.05.2025

Expiry Date: 03.07.2025

Job Description:

Overview

McDonald's is one of the most recognized brands worldwide. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' needs, maintaining cleanliness in dining and toilet areas, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.

Working in a fast-paced, energetic environment, we look for individuals with a genuine smile and the ability to connect with customers, making them feel valued.

Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face interaction, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.

Benefits include holiday pay, service awards, meal allowances, employee discounts from top brands, and more.