Customer & Business Support Officer (Hybrid, Part-Time)

Falkirk Council; Larbert; Hybrid; GBP 12,000 - 14,000; Part time

Job summary

Falkirk Council in Scotland invites applications from motivated individuals for the post of Customer & Business Support Officer. The role is part-time (18.5 hours per week) with a fixed pattern: Wednesday 13:18-17:00, Thursday 09:00-17:00 and Friday 09:00-17:00, with a hybrid working arrangement.

You will support corporate customers, supervise small sub-teams, and must have SVQ level 3 or equivalent with strong communication and IT skills, ideally with intermediate/advanced Microsoft Office

Qualifications

• Educated to SVQ level 3 or equivalent.
• Strong communication and IT skills.
• Experience with Microsoft Office at intermediate/advanced level.

Responsibilities

• Support corporate customers while supervising small specialist sub-teams.
• Work in a multi-function administration team.
• Ensure excellent, consistent customer service while meeting deadlines.

Skills

Planning

Organisation

Communication

IT skills

Education

SVQ level 3

Tools

Microsoft Office

Job description

Falkirk Council in Scotland invites applications from motivated individuals for the post of Customer & Business Support Officer. The role is part-time (18.5 hours per week) with a fixed pattern: Wednesday 13:18-17:00, Thursday 09:00-17:00 and Friday 09:00-17:00, with a hybrid working arrangement.

You will support corporate customers, supervise small sub-teams, and must have SVQ level 3 or equivalent with strong communication and IT skills, ideally with intermediate/advanced Microsoft Office