Customer Assistant - Visual Merchandising - Guildford

Marks & Spencer Plc; Guildford; On-site; GBP 22,000 - 34,000; Full time

Job summary

Marks & Spencer plc in Guildford is seeking a Visual Merchandiser to shape customer experiences with engaging displays across Fashion, Home & Beauty. You’ll storyboard, plan campaigns, and deliver on-trend visuals that drive sales.

You’ll balance creativity with store operations, adapting quickly to new merchandising plans and working with colleagues to keep the shop floor looking compelling and consistent with brand standards.

Qualifications

• Must have a strong eye for fashion and merchandising.
• Ability to create compelling visual displays that drive sales.
• Experience in a fast-paced retail environment is an advantage.

Responsibilities

• Use our digital tools to bring campaigns to life and create on-brand visuals.
• Deliver high-impact visual updates at pace, even under pressure.
• Collaborate with floor colleagues to maintain an inviting, shoppable store.
• Adapt quickly between tasks to meet demand and ensure consistency.

Skills

Eye for fashion

Visual storytelling

Retail professionalism

Job description

Stylist

Working Pattern

Week 1

Monday - 07:00 - 15:00

Tuesday - 07:00 - 15:00

Wednesday - 07:00 - 15:00

Thursday - 07:00 - 15:00

Friday - 07:00 -15:00

Week 2

Monday - 07:00 -15:00

Tuesday - 07:00 - 15:00

Wednesday - 07:00 - 15:00

Thursday - 07:00 - 15:00

Saturday - 07:00 - 15:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.

• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.