Customer Assistant - Visual Merchandiser - Wolstanton Retail Park

MARKS&SPENCER; Newcastle-under-Lyme; On-site; GBP 21,000 - 25,000; Full time

Job summary

MARKS&SPENCER in the United Kingdom seeks a Visual Merchandiser in Fashion, Home & Beauty to shape how customers experience our stores. You’ll need an eye for fashion and the resilience to deliver high-impact displays that drive sales.

You’ll implement the latest merchandising plans, act as a visual storyteller, and balance creativity with operational demands. Use our digital tools to bring campaigns to life, while collaborating with colleagues to keep the store looking brilliant.

Qualifications

• Experience in visual merchandising or retail environ­ment is preferred.
• Ability to create engaging displays that influence customer behavior.
• Strong eye for detail and layout planning.

Responsibilities

• Implement the latest merchandising plans on the shop floor.
• Act as a visual storyteller to present products effectively.
• Balance creativity with day-to-day operational demands.
• Collaborate with store colleagues to ensure cohesive in-store presentation.

Skills

Eye for fashion

Retail professional

Visual storytelling

Teamwork

Adaptability

Tools

Digital tools

Job description

Work Pattern

Week One

• Tuesday: 06:00-14:00
• Wednesday: 06:00-14:00
• Thursday: 06:00-14:00
• Saturday: 06:00-14:00

Week Two

• Sunday: 06:00-14:00
• Tuesday: 06:00-14:00
• Wednesday: 06:00-14:00
• Thursday: 06:00-14:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?