Customer Assistant - Visual Merchandiser - Worcester

Marks & Spencer Plc; Worcester; On-site; GBP 20,000 - 24,000; Full time

Job summary

Marks & Spencer plc in Worcester is seeking a Visual Merchandiser for Fashion, Home & Beauty. You will create engaging, high-impact displays that showcase our latest collections and drive sales on the shop floor. Be a fast-moving retail professional with an eye for fashion, balancing creativity with operational needs.

You’ll use digital tools to bring campaigns to life, provide support across the store, and maintain brilliant presentation while adapting to changing priorities.

Qualifications

• Eye for fashion with the pace and grit to deliver high-impact displays.
• Resilience and drive to implement merchandising plans.
• Retail professional able to balance creativity with operational demands.

Responsibilities

• Use digital tools to bring campaigns to life and energise shop displays.
• Deliver high-impact visual updates at pace, even under pressure.
• Support colleagues across the floor to create a shop that looks and sells brilliantly.
• Pivot between tasks to meet the fast-moving retail demands.

Skills

Visual merchandising

Eye for fashion

Teamwork

Adaptability

Operational efficiency

Job description

Work Pattern:
Week 1:

Monday: 11:00-16:15
Thursday: 07:00-12:15
Friday: 12:45-18:00
Saturday: 12:00-17:15

Week 2:

Sunday: 08:00-13:15
Tuesday: 07:00-12:15
Wednesday: 07:00-12:15
Thursday: 12:45-18:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you.