Customer Assistant - Visual Merchandiser- Worcester

Marks and Spencer; Worcester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer is seeking an Operations Assistant / Visual Merchandiser in Fashion, Home & Beauty to shape how customers experience the store. You will bring the latest campaigns to life on the shop floor, delivering impactful visual updates with pace and energy.

You will balance creativity with operational demands, act as a visual storyteller, and support teammates across the floor to maintain a compelling, on-brand presentation in a fast-moving retail environment.

Qualifications

• Eye for fashion required.
• Resilience in a fast-moving retail environment.
• Ability to implement merchandising plans and updates.

Responsibilities

• Implement the latest merchandising plans on the shop floor.
• Deliver high-impact visual updates at pace, under pressure.
• Act as a visual storyteller balancing creativity with operations.
• Use digital tools to bring campaigns to life on the floor.
• Support colleagues across the store to create a cohesive look and feel.
• Be flexible to pivot between tasks as retail demands change.

Skills

Eye for fashion

Resilience

Fast-paced

Job description

Summary

Operations Assistant

All the details

Work Pattern:

Week 1:

Monday: 07:00-12:15
Tuesday: 12:45-18:00
Wednesday: 12:45-18:00
Saturday: 07:00-12:15

Week 2:

Sunday: 11:15-16:30
Wednesday: 12:45-18:00
Thursday: 12:45-18:00
Friday: 12:45-18:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you.