Customer Assistant - Visual Merchandiser - Cambridge

Marks & Spencer Plc; Cambridge; On-site; GBP 22,000 - 26,000; Full time

Job summary

Marks & Spencer plc in Cambridge is seeking a Visual Merchandiser for Fashion, Home & Beauty. You will shape the customer experience with eye-catching displays, balancing creativity with store operations.

Use digital tools to bring campaigns to life, roll out merchandising plans quickly, and work with colleagues to create a WOW shop floor that sells. Flexibility and teamwork are essential in this fast-moving retail environment.

Qualifications

• Experience creating high-impact visual displays on retail floors.
• Ability to use merchandising software and store digital tools.
• Strong communication and ability to work with store teams.

Responsibilities

• Implement merchandising plans on the shop floor.
• Create displays that drive sales and reflect campaigns.
• Collaborate with colleagues to maintain store standards.

Skills

Eye for fashion

Retail experience

Teamwork

Fast-paced

Job description

Work Pattern
Week 1
Sunday: 07:00-17:00
Wednesday: 07:00 - 17:00

Week 2
Wednesday: 07:00-17:00
Saturday: 07:00-17:00

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it?