Customer Assistant - Visual Merchandiser - West Cornwall

MARKS&SPENCER; Hayle; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in Hayle is looking for a Visual Merchandiser to shape the customer experience on the shop floor, delivering compelling displays that reflect the latest fashion, home and beauty campaigns.

You will implement merchandising plans, update window and store layouts with pace, and work with store teams to optimise product storytelling and sales. This is a hands-on retail role demanding creativity, resilience and teamwork.

Responsibilities

• Use digital tools to bring campaigns to life and help make M&S the go-to for stylish, affordable quality.
• Deliver high-impact visual updates at pace, even under pressure.
• Support colleagues across the floor and contribute to a store that looks and sells through brilliant visuals.
• Pivot between tasks to meet the fast-moving retail demand.

Job description

Working Pattern

Sunday 06:00-15: 00

Monday 06:00-15:00

Wednesday 06:00-15:00-15:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?