Customer Assistant - Visual Merchandiser - London Colney

MARKS&SPENCER; St Albans; On-site; GBP 21,000 - 27,000; Full time

Job summary

MARKS&SPENCER in the United Kingdom is looking for a Visual Merchandiser to shape on-floor displays across Fashion, Home & Beauty. You’ll bring campaigns to life with our digital tools and deliver high-impact visual updates that sell, while balancing creativity with operational needs.

You’ll be part of a fast-moving retail team, supporting colleagues to create a shop floor with the “wow” factor and adaptable to changing demands in a busy store environment.

Qualifications

• Eye for fashion and strong visual sense.
• Ability to implement merchandising plans on the shop floor.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Use our digital tools to bring campaigns to life and create impactful displays.
• Deliver high-impact visual updates at pace, even under pressure.
• Support colleagues across the floor and maintain compelling visuals.
• Pivot between tasks to meet demand and keep standards.

Skills

Visual merchandising

Fashion sense

Creativity

Teamwork

Adaptability

Job description

Work Pattern

• Sunday 11:00-18:00
• Wednesday 14:30-21:30
• Thursday 14:30-21:30
• Friday 14:30-21:30
• Saturday 13:30-20:30

Under 18 disclaimerTo comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?