Customer Assistant - Visual Merchandiser - Trafford Centre

Marks & Spencer Plc; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

Marks & Spencer Plc is seeking a Visual Merchandiser/Stylist to shape customer experience with eye-catching displays across Fashion, Home & Beauty. You’ll implement merchandising plans, balancing creativity with operational needs and using digital tools to bring campaigns to life.

Join a fast-moving retail team where flexibility, teamwork, and resilience are essential to delivering high-impact updates that drive sales.

Qualifications

• Eye for fashion and ability to deliver high-impact displays.
• Experience in visual merchandising or retail setting is desirable.
• Able to balance creativity with store operations and deadlines.

Responsibilities

• Implement merchandising plans to create impactful shop floor displays.
• Act as a visual storyteller to enhance customer experience.
• Use digital tools to bring campaigns to life and maintain brand standards.
• Deliver high-impact visual updates quickly and under pressure.
• Collaborate with colleagues to ensure the store looks and sells brilliantly.
• Be flexible and ready to pivot between tasks as retail demands shift.

Skills

Visual merchandising

Fashion sense

Teamwork

Adaptability

Digital tools

Tools

Digital merchandising tools

Job description

Stylist

Work Pattern

Week 1
Sunday 07:00 - 13:30
Monday 07:00 - 13:30
Wednesday 07:00 - 13:30
Thursday 07:00 - 13:00
Friday 07:00 - 13:30

Week 2
Monday 07:00 - 13:30
Tuesday 07:00 - 13:30
Wednesday 13:30 - 20:00
Thursday 07:00 - 13:30
Saturday 07:00 - 13:30

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it?