Customer Assistant - Visual Merchandiser - Merry Hill

Marks and Spencer; Brierley Hill; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer is seeking a Visual Merchandiser in Fashion, Home & Beauty. This frontline role shapes how customers experience our stores, requiring an eye for fashion and the resilience to deliver high-impact displays that sell.

You'll implement merchandising plans, giving our shop floors a wow factor, and balance creativity with operational demands. Use our digital tools to bring campaigns to life, roll up your sleeves, and collaborate with the team to ensure the store looks and sells

Qualifications

• Eye for fashion and strong visual sense required.
• Resilience and drive to deliver high-impact displays.
• Fast-moving retail professional with ability to balance creativity and operations.

Responsibilities

• Implement hottest merchandising plans to create wow-factor shop floors.
• Be a visual storyteller delivering effective store displays that sell.
• Collaborate with floor teams and contribute to a store that looks and sells brilliantly.
• Adapt quickly to changing campaigns and store needs while maintaining quality.

Job description

All the details

Work Pattern:

Monday: 07:00 - 16:00
Thursday: 07:00 - 16:00
Saturday: 07:00 - 11:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you.