Customer Assistant - Operations - Cannock Orbital

MARKS&SPENCER; Cannock; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in Cannock is seeking a Customer Assistant in Operations for evening shifts. You’ll support stock and deliveries, ensuring the shop floor stays full, clean, and ready for customers.

The role is high-intensity and physically demanding, requiring fast, accurate work and a proactive, team-focused attitude. Evening shifts Tue/Fri/Sat 18:00–22:00, with flexibility across store areas.

Qualifications

• Must be 18 or older due to health and safety policy.
• Physically demanding role requiring practical stamina.
• Flexibility to work across different areas of the store.

Responsibilities

• Manage stock and deliveries to keep the shop floor replenished.
• Perform behind-the-scenes tasks to support store operations.
• Use digital tools to track deliveries and stock levels.

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Tools

Stock management software

Job description

Working Pattern

Tuesday 18:00-22:00

Friday 18:00-22:00

Saturday 18:00 - 22:00

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• - Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• - Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• - Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• - Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?