Customer Assistant - InStore Bakery - Uckfield

Marks & Spencer Plc; Maresfield; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Bakery section. You will be at the sharp end of fresh produce, handling high-paced shifts and delivering hot bread with precision and care.

The role demands energy, a customer-first mindset and a commitment to quality every day. You’ll act as a hands-on brand ambassador, supporting store operations, contributing to safe food handling, and providing fast, five-star service to shoppers.

Qualifications

• 18 years of age or older due to health and safety legislation.
• Join our team as a Customer Assistant in our Bakery section, bringing energy and a commitment to quality.
• Hands-on, sleeves-up brand ambassador delivering hot bread, fresh perspectives and five-star service.
• Being a team player who can adapt to different roles across shifts.

Responsibilities

• Rise early and maintain the highest standards in food quality and safety.
• Confidently manage demand, keep shelves full and customers impressed.
• Balance speed with safety to ensure freshness and availability during peak hours.
• Work closely with colleagues to deliver fast, high-quality output.
• Be flexible and ready to work across different store roles.

Job description

Work Pattern

Week 1

Tuesday: 13:00 - 21:00
Saturday: 13:00 - 21:00

Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You'll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift - delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You'll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You'll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You'll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You'll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role - but one where you'll see the impact of your work, every single day.