Customer Assistant - In Store Bakery - Ludlow

Marks & Spencer; Ludlow; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant in our Bakery section, delivering fresh bread and high-quality service under pressure with precision.

You will be a hands-on brand ambassador, bringing energy, attention to detail, and a willingness to adapt across shifts. This fast-paced role rewards hard work with direct impact on product quality and customer experience.

Qualifications

• Passion for food and high standards of food quality and safety.
• Ability to work under pressure and maintain accuracy in a fast-paced environment.
• Willingness to adapt to different roles and shifts as needed.

Responsibilities

• Deliver hot bread and fresh produce with speed and care.
• Manage stock and shelf presentation to keep products available and appealing.
• Work collaboratively with colleagues to provide fast, high-quality service.

Skills

Customer service

Teamwork

Attention to detail

Flexibility

Food safety awareness

Job description

Work Pattern

Wednesday 13:00 - 21:00
Thursday 13:00 - 21:00
Friday 13:00 - 21:00
Saturday 13:00 - 19:00

Under 18 disclaimer
This job role involvesworking with specialist cutting equipmentand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

• At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

• You’ll confidently manage demand, keeping our shelves full and our customers impressed.

• Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

• Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

• Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day.